Episodes

In this episode, Bob reflects on how a creative upbringing, a passion for design, mentorship, and the power of networking paved his path from hands-on design to impactful leadership. From overcoming career setbacks to cultiva...

In this episode of That Pivotal Moment of Change, Jack Teuber shares the story of his remarkable career journey, spanning from Capitol Hill journalist to leading PwC’s in-house creative agency during a transformative era for ...

In this episode of That Pivotal Moment of Change, we sit down with Susie Hall, President of Community and Customer Engagement at Aquent, to explore the transformative power of kindness, curiosity, and authentic relationships in leadership. Over her 25-year journey, Susie has mastered the art of bui…

In this episode, Catt Small, a staff designer and founder of the Games Devs of Color Expo, shares her journey from graphic design to UX mastery. She reflects on her growth as a designer, emphasizing the importance of empathy,...

This week, I’m thrilled to welcome Paul Strike, a UX and digital experience leader who has spent over a decade shaping transformative design strategies. In our conversation, Paul takes us on a journey through his career, star...

In this episode of That Pivotal Moment of Change, Richard Dalton, Head of Design for Consumer at Verizon, reflects on the twists and turns that shaped his remarkable career. From navigating career pivots to embracing leadersh...

In this episode of That Pivotal Moment of Change, we explore the inspiring journey of Connor Joyce—researcher, author of Bridging Intention and Impact, and influencer. Connor shares how he navigated setbacks, embraced change,...

In this episode of That Pivotal Moment of Change, we talk with Teresa Cain—Product & UX Leader and best-selling author of Solving Problems in Two Hours and Next-Gen Product Management. Teresa shares her career journey, from b...

In this episode of That Pivotal Moment of Change, host Ryan Leffel sits down with Felix Lee, co-founder of ADPList, a platform that has transformed mentorship for professionals across product, engineering, design, marketing, ...

In this episode of That Pivotal Moment of Change, Valerie Madden shares her journey as a creative leader in entertainment marketing, from launching iconic TV shows at NBC and Amazon to navigating unexpected career pivots and ...

Peter Merholz has never followed a conventional path—and that’s exactly what has made him one of the most influential voices in UX and design leadership. In this episode, Peter shares his journey with rare self-awareness, ope...

In this episode of That Pivotal Moment of Change, Sophia Prater, CEO & Founder of Rewired and Chief Evangelist for Object-Oriented UX (OOUX), shares how a pivotal challenge designing CNN’s 2012 election results platform led h...

In this episode of That Pivotal Moment of Change, Kip Voytek shares how his career—starting in political consulting and speechwriting—evolved into game design, UX, data strategy, and digital business transformation, all drive...

In this episode of That Pivotal Moment of Change, Uta Knablein, a seasoned product and design executive, shares the pivotal moments that shaped her leadership journey—from driving UX innovation at Nickelodeon to leading large...

In this episode of That Pivotal Moment of Change, I sit down with Philip VanDusen, a creative visionary whose career journey is a testament to the power of reinvention. From his early days as a fine artist selling prints at s...

In this episode of That Pivotal Moment of Change, we sit down with Matt Walsh — Founder & CEO of Greenstone and a veteran behind some of the most iconic digital agency work of the last two decades. Matt takes us back to where...

In this episode of That Pivotal Moment of Change, I sit down with Tim Gilligan, whose career has taken him from immersive theater productions in New York to the world of design operations at Capital One. Tim’s story challenge...

In this episode of That Pivotal Moment of Change, Kevin Hawkins shares a thoughtful look at his evolution from building products to building high-performing teams. Reflecting on experiences that span from fintech startups to ...

In this episode, Roger Rohatgi shares the remarkable journey that led him from designing rave flyers and producing an award-winning film to becoming Chief AI Officer at Chai. Roger opens up about how building an app to help c...